NewMail vs Shortwave Review: Which AI Email Assistant Should You Use in 2025?

Email overload is the silent productivity killer for modern professionals. Executives, sales teams, and entrepreneurs spend hours every week sifting through cluttered inboxes, chasing responses, and manually organising threads. Enter the new generation of AI email assistant tools designed not just to manage your inbox, but to think and act on your behalf. In this NewMail vs Shortwave review, we’ll explore two of the most talked-about platforms: NewMail AI and Shortwave.

By comparing their features, performance, pricing, and overall usability, we’ll reveal which assistant truly helps you reclaim your focus and why NewMail stands out as the more forward-thinking choice.

Quick Summary

• NewMail AI is a proactive, cross-platform AI assistant that manages your emails, tasks, and calendar. It offers automated drafting, scheduling, and privacy-first data handling, ideal for executives and busy professionals.

• Shortwave is a sleek Gmail-based app that enhances productivity with AI summaries, bundles, and fast navigation. Perfect for Gmail users but limited to Google’s ecosystem.

• Best Overall Choice: NewMail AI for its automation depth, flexibility, and enterprise-ready privacy features.

What Are NewMail and Shortwave?

While both tools aim to simplify communication, they differ in philosophy and execution. NewMail AI is an intelligent assistant built to manage not only emails but also your calendar, tasks, and contacts. It takes a proactive approach, drafting emails, scheduling meetings, and prioritizing your day automatically.

Shortwave, meanwhile, is a Gmail-focused productivity tool that brings AI enhancements to the familiar inbox. It’s fast, sleek, and intuitive, ideal for those who want smarter sorting and summaries without leaving the Google ecosystem.

1. Email Drafting and Response Automation

NewMail redefines what it means to “check your inbox.” Instead of merely displaying messages, it takes action, composing full responses in your tone, suggesting follow-ups, and even identifying tasks hidden within long threads. It’s like having a digital executive assistant who knows your communication style.

Shortwave’s Ghostwriter feature is also impressive. It helps users compose replies faster, offers smart suggestions, and cleans up your writing. However, it’s more reactive than proactive; you need to trigger it manually each time.

Verdict: NewMail’s automation saves hours of repetitive work, ideal for professionals managing dozens of emails daily.

2. Inbox Management and Organisation

A tidy inbox means a clear mind. Both tools approach organisation differently. Shortwave uses “bundles” and “splits” to group related threads and surface what’s most important. It feels like a modernised Gmail, optimised for speed and clarity.

NewMail, by contrast, goes deeper. It doesn’t just group emails, it understands them. Its adaptive AI classifies messages by urgency and relevance, connects related items, and syncs with your task list and calendar. You can glance at your inbox and instantly know what needs action.

Verdict: For single Gmail users, Shortwave’s bundles are a convenient option. For multi-platform professionals, NewMail’s adaptive organisation is unbeatable.

3. Privacy and Data Handling

Privacy is often the deciding factor for enterprise users. NewMail AI claims zero data retention, meaning it processes your information without storing it. That’s reassuring for executives and regulated industries handling sensitive data. The company positions itself as a privacy-first AI assistant that respects your boundaries.

Shortwave, on the other hand, relies heavily on Google’s infrastructure. While secure, it means your data passes through multiple systems. For many, this is fine, but organisations with strict compliance policies might hesitate.

Verdict: NewMail wins for privacy-focused businesses.

4. Pricing and Plans

When it comes to pricing, both tools offer free tiers, but their approaches differ significantly.

NewMail AI provides a simple, transparent structure:

• Free Plan: Core AI drafting and priority inbox (up to ~50 emails)

• Standard Plan: $12/month for 50 drafts per day, scheduling, and task features

• Enterprise: Custom pricing for teams with unlimited drafts and advanced analytics

Shortwave, meanwhile, operates on multiple paid tiers:

• Free Plan: 90-day email history, branded signature

• Personal Plan: $8.50/month (annual) or $10/month (monthly)

• Business Plans: $18–$24/month for advanced AI, team sharing, and full history

• Premier & Max Plans: $36–$100/month for enterprise users

Verdict: NewMail offers greater automation at a lower cost, with flexible enterprise options.

5. Performance and Usability

Speed and simplicity are critical when managing hundreds of daily messages. Shortwave excels in responsiveness; its UI feels instant, polished, and optimised for Gmail power users. Keyboard shortcuts make navigation seamless.

NewMail AI, while slightly more complex, delivers a broader workspace. It integrates emails with your calendar, tasks, and notes, turning your inbox into a control centre. The learning curve is minimal, and once configured, the productivity boost is noticeable.

Why NewMail AI Is the Future of Email Productivity

In this Newmail vs. Shortwave review, both platforms excel, but they cater to different audiences.

• If you want a faster Gmail experience, Shortwave delivers. It’s intuitive, reliable, and beautifully designed.

• If you want a smarter personal assistant, capable of writing, organising, and anticipating your needs, NewMail AI leads the way.

NewMail combines automation, cross-platform compatibility, and data privacy in one intelligent package. It’s more than an inbox; it’s a productivity engine for high-performing professionals.

Why Choose NewMail AI?

• Works across Gmail, Outlook, and Apple Mail

• Automates responses, scheduling, and task extraction

• Protects privacy with zero data retention

• Affordable plans for individuals and teams

• Designed for executives, remote teams, and entrepreneurs

Ready to experience the next generation of email management?

Explore NewMail AI and discover how smart automation can help you reclaim your time.

Start for Free

FAQs

1. Does NewMail AI integrate with CRM tools or Slack?

Integration capabilities are expanding. Currently, NewMail connects with email, calendar, and task platforms, with CRM and Slack integrations planned for future releases.

2. How does NewMail AI handle tone consistency across drafts?

The assistant learns from your writing style and adapts over time, ensuring a professional and consistent tone across messages.

3. Can Shortwave or NewMail function offline?

Shortwave supports limited offline actions within Gmail. NewMail’s AI functions require an internet connection to generate drafts and sync data.

4. How does NewMail AI differ from tools like Superhuman or Front?

While Superhuman and Front focus on speed and collaboration, NewMail emphasises automation and intelligent task extraction — it behaves more like a digital assistant.

5. Is there a learning curve when switching to NewMail AI?

Minimal. NewMail’s guided onboarding walks you through setup, and its AI quickly adapts to your inbox patterns.

6. What industries benefit most from NewMail AI?

Executives, sales teams, consultants, and entrepreneurs benefit most — particularly those who handle large email volumes or juggle multiple inboxes.