Gmail and Outlook·Live in 30 minutes·No IT project·Zero data stored
MEASURED IN PRODUCTION
47%
of external emails answered in under 1 hour
2x faster
median reply time with an AI draft, vs without
Up to +37%
more deals per salesperson
0Emails prioritised
0Responses written
CountingIN THEIR WORDS
Benjamin Luzuy, founder of Gourmet Brothers, on 17,500 emails a month and an agent in every inbox.
2:27EUROPEAN HOSPITALITY GROUP · 185 USERS, 7 COUNTRIES
Robin · B2B corporate event sales
“
The responses are more and more natural, targeted, and free of redundancy. When one is on point, it gives a genuine sense of satisfaction.
F
Florian
B2B corporate event sales
“
Quick and relevant responses, which significantly improves my responsiveness with my clients, whether they are French-speaking or English-speaking.
A
Audrey
B2B corporate event sales
“
For the complex emails, it gives me ideas and better phrasing more quickly.
C
Camille
B2B corporate event sales
Try it on your domain.
A 30-minute demo on your scenarios, or a free pilot with one team.
Sales
First back with the facts right.
The deal goes to whoever answers first and correctly. Every rep drafts from the team’s validated answers.
SCTo: Sarah Chen · Re: Quote request
Happy to lock in the weekly lane: standard rate €2.10/km, full truck load. Shall we confirm the first departure on a 15-minute call? Pick a slot
Received 09:41→Sent 09:58with the next step booked
Customer success
Every account, remembered.
Your agent knows the account: the terms, the people, what was promised. Every reply starts from there.
MLTo: Marc Lefèvre · Re: Lyon office
Good news on Lyon. As agreed, your 12% volume tier applies to every site. We can have Lyon live from [confirm target date].
Account memorythe terms you agreed, remembered for you
Support
Team standard, from day one.
Consistent answers at the team’s standard, and a new hire drafts like the team from their first week.
JNFrom: Jonas, joined this week
Yes, we handle customs clearance on every EU to CH lane; brokerage is included in the quote, no broker needed on your side.
Knowledge hubthe answer validated by the head of support
ONE MINUTE
What one person learns or writes finally helps the whole team. Knowledge compounds with every validated answer, without turning your inbox into a black box.
THE LOOP
Every validated answer makes the next draft better.
Automatic
Continuous Learning
New knowledge arrives constantly: mined from inboxes, captured from approved answers.
Automatic
Structuring
Deduplicated, cleaned and organized into one set of facts.
Human
Leader Validation
The leader approves every item. Nothing ships unreviewed.
Automatic
Smart Drafting
Validated knowledge lands in every reply, in each person's voice.
Human
Human Review & Send
A human reviews and sends every draft. Missing knowledge? A placeholder asks, and your answer becomes new knowledge.
THE HUB
Collective Knowledge Hub
Learning from every conversation, validated by your leaders
0validated, live in every draft
0up for review
0recurring questions answered
Up for review 6
FAQDo you handle customs clearance for Swiss shipments?Yes, on every EU to CH lane. Brokerage is included in the quote.Awaiting leader
PricingStandard freight rate DE: €2.10/km, full truck loadAwaiting leader
LegalGoods in transit insured up to €100k per shipmentAwaiting leader
FAQCan you pick up on Saturdays?Yes, on request with 48h notice. Same rate, no weekend surcharge.Awaiting leader
ProductLive tracking link shared on every dispatchAwaiting leader
FAQWhat is the cut-off for next-day delivery?Orders confirmed before 14:00 ship the same day on domestic lanes.Awaiting leader
ProcessPallet exchange handled at delivery, no depositAwaiting leader
FAQDo you handle customs clearance for Swiss shipments?Yes, on every EU to CH lane. Brokerage is included in the quote.Awaiting leader
PricingStandard freight rate DE: €2.10/km, full truck loadAwaiting leader
LegalGoods in transit insured up to €100k per shipmentAwaiting leader
FAQCan you pick up on Saturdays?Yes, on request with 48h notice. Same rate, no weekend surcharge.Awaiting leader
Validated · live in every draft 128
PricingExpress surcharge: +40% for delivery under 24hGermany
FAQDo you deliver to construction sites?Yes, with a tail-lift truck and a 2-hour window agreed the day before.Org-wide
LegalCancellation: free until 48h before pickupOrg-wide
ProcessProof of delivery shared within 2 hours of drop-offOrg-wide
FAQCan we book a recurring weekly slot?Yes, fixed weekday and time, confirmed each Friday for the week after.France
ProductTemperature-controlled trailers available on requestOrg-wide
PricingExpress surcharge: +40% for delivery under 24hGermany
FAQDo you deliver to construction sites?Yes, with a tail-lift truck and a 2-hour window agreed the day before.Org-wide
LegalCancellation: free until 48h before pickupOrg-wide
ProcessProof of delivery shared within 2 hours of drop-offOrg-wide
EVERY DRAFT
Deep context · Validated
From the hub: standard rate €2.10/km
Placeholder · Never invented
Missing info? A visible placeholder waits for you, never an invention
Resources
Service brochure, linked automatically
Process · Validated
Quote flow: follow-up on day 3
Your voice
“Warm regards”, your sign-off, in your voice
SCTo: Sarah Chen · Meridian Logistics
Re: Quote request - weekly shipments
Hi Sarah,
Thanks for reaching out, and glad the Lyon-Stuttgart lane is growing on your side. For 12 pallets a week, here is how we would structure it:
- Standard rate: €2.10/km, full truck load, fuel surcharge indexed monthly
- Two departures a week, Tuesday and Friday, with live tracking on every shipment
- One dedicated contact for customs paperwork, both directions
On timing: [confirm preferred delivery window] and I will lock the slots this week.
Full details are in our service brochure. If it helps, I can hold capacity for a first shipment next week, and I will follow up Thursday if easier for you.
Warm regards,
TM
Send
Never an invented answer
You complete, review and send
You complete, review and send
DAY ONE
No integration project, no new tool to open. Your admin approves once, and the agents work inside the Gmail and Outlook your team already uses.
15 minutes, once
Your admin approves
One OAuth consent for Google or Microsoft, read-and-draft scopes only, no passwords stored. You choose which group of users.
22 to 3 minutes per inbox
Each agent builds its context
From the last hundred conversations: role, tone, the people and topics that matter. Nothing to type, nothing to prompt.
3Within 3 minutes of connectingDrafts appear in the thread
Drafts appear in the thread
Drafts, tasks and follow-ups ready to go, in the Gmail or Outlook your team already opens. About 30 minutes per team including questions.
Gmail
Google Workspace
Outlook
Microsoft 365, desktop and web
Apple Mail
On a Gmail or Microsoft account
An inbox that starts organised
Urgent conversations surface first, routine stays quiet. All inside the Gmail and Outlook your team already uses.
Follow-ups that keep moving
Bounded follow-up sequences keep every thread alive, and stop the moment you take over.
Every ask becomes a reminder
Requests and commitments buried in email turn into tasks automatically. On a months-long deal, nothing depends on memory.
Every day starts with context
A morning briefing with the messages, events and tasks that deserve attention before the day accelerates.
REPORTING, NEVER SURVEILLANCE
Adoption, response times and hours saved, per team. No live feed of anyone’s conversations.
Illustrative reporting views.
NewMail is built without the permission to send email, on purpose. Your admin approves read-and-draft scopes only, and Microsoft or Google will confirm it. A message leaves your inbox when a person presses send, never before.
What NewMail is allowed to do
The exact permissions your admin approves, as Microsoft and Google list them.
Read mail
To sort, prioritise and understand each conversation.
Draft replies
A draft lands in the thread, in your voice. It waits for you.
Organise
Labels and categories, tasks, calendar reminders.
Not in the permission list. Nothing can leave your inbox until a person presses send.
Zero data retentionCASA Tier 2 assessed (Google)Microsoft verified publisherIndependent penetration tests
Zero data retention
Emails are processed in memory and discarded. Never stored, never used to train models. ZDR agreement with our AI providers, certificate available on request.
Data processing & subprocessors
A Data Processing Agreement is available in English and French, with a documented list of subprocessors. Every provider that touches email content is bound by data processing terms, and our AI providers operate under zero retention.
Hosting
Data hosted in Canada (EU-adequate), migration to Switzerland in progress. Developed in Switzerland.
Certifications, stated honestly
CASA Tier 2 assessed. ISO 27001 and SOC 2 in progress via Drata. We would rather show you the audit trail than claim a badge.
Read the full security overview →
Bring your IT lead to the demo.
We walk through the permissions, the DPA and the hosting together. 30 minutes.
DEPLOYMENT
1234
Day 0
Tailored demo
30 minutes with your own scenarios: quotes, claims, renewals, whatever your team answers daily.
Week 1
Free pilot
Your first team live in week one: one-time admin approval, about 30 minutes per team including Q&A, knowledge base setup included. No credit card.
Day 30
KPI review
One month of pilot data: adoption, response times, hours saved. You decide with numbers, not impressions.
“It took three weeks to be amazed and realise it was game-changing.”Mélanie · Sales leader · Hospitality
Then
Scale up, team by team
Your account manager runs each onboarding, and every new team feeds the same knowledge hub.
PRICING
One brain per team.
One licence per inbox.
The same agents and hub at every size. Every plan runs inside Gmail and Outlook, signs in by OAuth with no password stored, keeps zero data retention on our side and our AI providers’, and is CASA Tier 2 assessed.
Your first team live in week one.
One admin approval, about 30 minutes per team, no credit card.
PROCUREMENT FAQ
How does team billing work?
Team billing is per licence. Plans start at 25 per licence per month, in EUR, USD or CHF.
What does setup require from IT or an administrator?
A one-time admin approval with audited read-and-draft scopes, no send permission. After that, rollout takes about 30 minutes per team including Q&A, team by team, inside Gmail and Outlook.
Where does our data live?
Zero Data Retention: emails are processed in memory and discarded, never stored, never used to train models. Data currently hosted in Canada (EU-adequate), migration to Switzerland in progress. CASA Tier 2 assessed; ISO 27001 and SOC 2 in progress via Drata. DPA available (EN/FR).
What does onboarding look like?
We onboard team by team. Each session takes about 30 minutes including Q&A, after a one-time admin approval. Knowledge base setup is included for your first team.
How much of a mailbox can NewMail access?
The initial context extraction is bounded to the last 100 sent emails, the last 100 received, and one month of follow-ups. After that, NewMail processes new conversations as they arrive to triage and draft, always in memory with zero retention.
How is NewMail different from a generic AI assistant?
Generic assistants draft from a blank page. NewMail drafts from depth of context: your team’s leader-validated knowledge base and each person’s own voice. Wherever the validated answer is missing, the draft shows a visible placeholder instead of a guess and that answer feeds the knowledge hub.
Does it work with Outlook or Apple Mail?
NewMail runs on Gmail and Outlook accounts, including when you read them in Apple Mail. No download, no new interface.
How does NewMail compare to Gemini in Gmail?
Gemini drafts from the single email in front of it. NewMail drafts from your team’s leader-validated knowledge base and each person’s own voice, and shows a visible placeholder wherever the validated answer is missing. They can coexist; NewMail is the layer that knows your business.
How does NewMail compare to Copilot in Outlook?
Copilot drafts from the single email in front of it. NewMail drafts from your team’s leader-validated knowledge base and each person’s own voice, and shows a visible placeholder wherever the validated answer is missing. They can coexist; NewMail is the layer that knows your business.
See how NewMail brings your team’s validated knowledge into Gmail and Outlook, without replacing human judgement.
Free pilot, no credit card