Smart Replies
Nova drafts personalized, context-aware replies from the full customer thread, your writing style, and approved FAQs, helping reps respond faster without sounding generic or robotic.
NewMail AI helps sales and support teams turn busy customer inboxes into organized, revenue-protecting workflows. Nova drafts replies in each user’s voice, prioritizes urgent customer and deal threads, extracts tasks, schedules meetings, and follows up on stalled conversations—all inside Gmail, Outlook, and Apple Mail with Zero Data Retention and no new dashboard to learn or deploy across teams.
AI email tools for faster replies, cleaner inboxes, consistent answers, stronger follow-through, and measurable team productivity.
Nova drafts personalized, context-aware replies from the full customer thread, your writing style, and approved FAQs, helping reps respond faster without sounding generic or robotic.
NewMail AI ranks inboxes by urgency, customer value, active deals, escalations, and required action so important sales and support messages do not get buried.
Stalled customer, prospect, renewal, and operational threads are surfaced automatically, with polite follow-up drafts that keep conversations moving while reps stay in control.
Nova identifies action items, commitments, deadlines, and next steps inside email conversations, then turns them into trackable tasks so customer promises do not disappear.
Enterprise teams can centralize approved FAQs, product answers, pricing language, escalation policies, and brand voice while preserving each rep’s individual writing style.
Managers can track adoption, response-time improvements, follow-up coverage, and ROI across sales and support teams with Enterprise KPI dashboards and rollout support.
Connect Gmail, Outlook, Outlook.com, or Apple Mail through secure OAuth. There is no separate client to migrate into, no dashboard to train reps on, and no download required before Nova begins learning the inbox context.
NewMail AI helps teams move faster while protecting customer trust.
Swiss-built architecture keeps customer email private with GDPR compliance and minimal data use.
Nova works inside Gmail, Outlook, and Apple Mail without workflow disruption.
Teams can start in minutes with secure OAuth and no required download.
Enterprise controls include SSO, DPA, shared context, KPI dashboards, and dedicated onboarding.
Built by privacy-first AI and cyber security specialists.
NewMail AI was built by founders from AI and cyber security backgrounds who believed productivity AI should not require compromising customer data. Based in Switzerland and shaped by strict privacy expectations, the company designed NewMail around ephemeral processing, zero email storage, and user control from day one. Founder and leadership voice Yohann Abittan has also been featured on The CTO Show discussing AI-powered executive assistants and the future of productivity. Today, NewMail AI serves client-facing professionals and Enterprise teams that need faster inbox execution, stronger follow-through, and measurable productivity gains without adopting a new email client or weakening data protection standards.
Customer service email management software helps teams organize, prioritize, respond to, and follow up on customer conversations across shared or individual inboxes. NewMail AI adds an inbox-native AI layer that drafts replies, surfaces urgent threads, extracts tasks, and keeps follow-ups moving inside Gmail, Outlook, and Apple Mail—without forcing teams into a separate help desk interface.
Get practical answers about security, rollout, pricing, and workflows.
Supports privacy obligations for EU-sensitive customer data.
Highest-tier Google Workspace Marketplace security validation.
AI providers process data without retaining content.
Tell us your inbox platform, team size, and workflow goals. We’ll help you evaluate the right trial, Professional plan, or Enterprise rollout.
You can also send us a quick email at dpo@newmail.ai.
You can also send us a quick email at dpo@newmail.ai.